Frequently asked questions
If you can't find the information you need below, just give us a call on 3555 8660.
What does The Prop House do?
Are you open to the public?
Yes, our beautiful showroom is open to the public all year round and you are welcome to come any time from Monday to Friday, 9am until 4:30pm.
Where are you located?
Where can I park to visit your showroom?
What are your opening hours?
Are you open on the weekend?
What is your standard prop hire period?
Do you offer long-term prop hire?
What does the prop hire maintenance and handling fee cover?
If I get a prop hire quote, does that mean you are holding the items for me?
If you have signed and returned the hire agreement then yes, we will hold those items for you. If you are simply in the quoting stage and have not signed our agreement then the goods are not held for you.
Can I pick up my own props?
Do you accept credit card payments?
Can I pay after the event?
Do you stock Christmas decorations all year round?
Are you able to custom build something for me?
Yes, we love to custom design and build items for clients – however at peak times of the year, we are restricted due to time and workload! Please get in touch with us and we’ll do our best to meet your requirements.
Do you style weddings?
Yes we do style weddings although it is not our core business. We have styled some of Brisbane’s most glamourous weddings over the 20 years that we have been in business.
Are you willing to sponsor my event?
I don't have a huge budget. Can you still help me?
Yes of course we can! We have our prop hire division for those who have minimal budget but still want to see colour and theming. Visit our online prop hire and get inspired.
Do you hire costumes?
No, The Prop House does not hire costumes, sorry. But once you decide on your party or event theme, come back to us to complete the look with styling and props.
Can I buy things when I come into the showroom?
Yes, we have lots of trinkets that can add interest to you next event; from table décor items to decoration pieces.